Session Tag: Being able to listen to the customer

Session 2: Repetitive behaviour

Learning Outcomes

At the end of this session you should be able to:  

– Understanding the medical diagnoses of constant repetition  

– Be able to reassure the customer 

 – Being able to listen to the customer 

Introduction

Some people with dementia repeat certain behaviours over and over again. This can be a word, a sound, a question or an action. 

Session Content