Learning Path 1 – Introduction to the basic principles of effective communication
Theme 1: Theoretical background of communication
2 Sessions
Session 1: What is COMMUNICATION?
Session 2: Perception as a prerequisite for communication
Theme 2: Communication model after Schulz von Thun
3 Sessions
Session 1: The functioning of the communication model after Schulz von Thun
Session 2: Application of the communication model in the case study
Session 3: Critical consideration of the communication model and possible further development
Theme 3: Different forms of communication
1 Session
Session 1: Different forms of communication
Theme 4: Barriers to communication
2 Sessions
Session 1: Hearing loss
Session 2: Language barriers / intercultural competence
Theme 5: Good communication
4 Sessions
Session 1: Asymmetrical relationship in elderly care
Session 2: Non-verbal communication to address a good older person
Session 3: The capacitative approach
Session 4: Good communication through active listening
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Theme 5: Good communication
Learning Path 1 – Introduction to the basic principles of effective communication
Theme 5: Good communication
Learning Outcomes
Being aware of the different needs for good communication due to different cultural backgrounds.
Learners can build trustworthiness and strong relationships and are able to demonstrate effective listening skills and effective communication skills.
Theme Content
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0/4 Steps
Session 1: Asymmetrical relationship in elderly care
Session 2: Non-verbal communication to address a good older person
Session 3: The capacitative approach
Session 4: Good communication through active listening
Previous Theme
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