Session 2: Application of the communication model in the case study

Learning Path 1 – Introduction to the basic principles of effective communication Theme 2: Communication model after Schulz von Thun Session 2: Application of the communication model in the case study

Learning Outcomes

Being able to apply appropriate ways (verbal and nonverbal) to communicate.

Session Content

Read the case study about the two nurses. Try to analyze the communicative situation using Schulz von Thun’s communication model (the four ear recipient).

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Learning Path 1 – Introduction to the basic principles of effective communication

Session 2: Application of the communication model in the case study

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