Introduction

• Participants will learn about one of the most well-known communication models and its application in communication situations.
• The possibilities and limitations of a communication model are shown.

Learning outcomes

• being able to apply appropriate ways (verbal and nonverbal) to communicate.
• Being able to explain the basic principles of good communication and having knowledge about the importance of communication and especially good communication.

Learning outcomes

Being able to explain the basic principles of good communication and having knowledge about the importance of communication and especially good communication.