Introduction

Learners understand and are able to explain the basic principles of effective communication with older people.

Learners have the ability to assess different needs (self-awareness, own needs, care recipient, other person, environment, cultural differences, needs due to impairment or hearing or speaking deficits/problems) and being able to apply appropriate ways (verbal and nonverbal) to communicate.

Learners can invent a trustworthiness and strong relationship, and are able to demonstrate effective listening and effective communication.

Learners are able to establish a relationship in which closeness and distance is well balanced.

Learning outcomes

• Ability to assess different needs (self-awareness, one’s own needs, care recipient’s needs, other person’s needs, environmental, cultural differences, needs due to impairment or hearing or speaking deficits/problems) and being able to apply appropriate ways (verbal and nonverbal) to communicate.
• Being able to explain the basic principles of good communication and having knowledge about the importance of communication and especially good communication.
• Knowledge about the different needs for good communication.
• Learners can build a trustworthiness and strong relationships and are able to demonstrate effective listening and communication skills.
• Being able to establish a relationship in which closeness and distance is well balanced.